The chatbot that says when it does not know

Most website chatbots will improvise an answer when they are unsure. That is how a bot ends up inventing a price, a policy, or a promise the business never made. Site Rep is built the opposite way: it answers only from your approved pages, shows the source under every answer, and asks for follow-up when source backing is not there.

The operating rule

• Every answer is grounded in your own content, with the source shown.
• When your pages do not cover a question, Site Rep says so and offers to take the visitor's email — it does not guess.
• An unanswered question becomes a private follow-up item, and can become a lead when the visitor leaves contact details.

We test this, and you can see the result live

Site Rep is checked with a fixed set of questions against the live demo bot's real sources: questions it should answer, and questions it should hand off instead of guessing. The result keeps the behavior reproducible against the public demo.

It is not a marketing number. You can try the same questions yourself in the live demo and see when Site Rep cites a source or asks for follow-up.

Questions it must answer

These are covered by the demo sources, including messy real phrasings:

• What does Site Rep cost?
• how much is the starter plan
• im on wix will this work
• how do i sign up and get started
• ok how do i cancel if i dont like it

Questions it should hand off

These are off-topic or adjacent-but-unsupported, so Site Rep should ask for follow-up instead of guessing:

• can you file my taxes
• do you integrate with Salesforce
• are you SOC 2 certified
• what is the capital of France

How answers are generated

Site Rep phrases facts already written on approved pages, cites the source page, and asks for follow-up when source backing is not there.

Try it yourself

Open the live demo at /#demo and ask any question above, or your own. Watch it cite a source when source backing exists, and ask for follow-up when it does not.

Useful links

• Live demo: /#demo
• Trust and data handling: /trust
• Start free with 50 source-backed answers, no card: /#public-pricing