Site Rep vs CustomGPT
Both Site Rep and CustomGPT answer visitors using only your own content and show the source behind each answer, so neither invents facts. They are built for different buyers.
Where they are similar
- Both retrieve from your approved content and cite the source instead of free-form guessing.
- Both train on website pages and documents.
- Both avoid guessing when your content does not cover a question.
How Site Rep is different
- Local checkout pricing: Site Rep shows the exact buyer-local total, tax included, before payment. CustomGPT's Standard self-serve plan is $99/month monthly and Premium is $499/month monthly (as of June 2026 — see customgpt.ai/pricing).
- A real free start with no card: Site Rep gives you 50 source-backed answers free, with no time limit, and the rep keeps capturing visitor emails after that. CustomGPT's free trial is 7 days.
- Every unanswered question becomes a private follow-up item, and it can become a lead when the visitor leaves contact details.
- Public trust notes at /trust list confirmed behavior and what is not included today.
Where CustomGPT may fit better
- If you need many separate bots, very large document volumes, or API access to embed retrieval into your own app, CustomGPT is built for that scale.
- Site Rep is focused on one small-business website that needs cited answers, lead capture, and a clear private follow-up queue — not a large multi-bot content platform.
Pricing note
Prices change. Site Rep shows its live checkout total in the buyer's local currency; competitor figures above were checked in June 2026. Confirm current numbers on each vendor's pricing page before deciding.
Try Site Rep free
Start free with 50 source-backed answers and no card at /#public-pricing. Train your rep on your pages, review cited answers, then install the widget when it is ready.
Compare Site Rep with
- CustomGPT: /vs/customgpt
- Chatbase: /vs/chatbase
- Intercom Fin: /vs/intercom-fin
- Tidio Lyro: /vs/tidio-lyro