Site Rep vs Chatbase
Site Rep and Chatbase both train a chatbot on your content and embed it on your site. The biggest practical difference is how you pay and what happens when you run out.
Where they are similar
- Both train on your website content and documents and embed as a widget.
- Both capture visitor details for follow-up.
How Site Rep is different
- Local checkout pricing with no credit math: Site Rep shows the exact buyer-local total before payment and Starter includes 1,000 source-backed replies. Chatbase bills by message credits, and auto-recharge adds paid credits when your threshold is reached (as of June 2026 — see chatbase.co/pricing).
- A free trial that stays put: Site Rep's 50 free answers have no time limit, and unanswered handoffs never count against them. Chatbase's free plan includes 50 message credits per month and deletes inactive agents after 14 days (as of June 2026 — see chatbase.co/pricing).
- Source-backed handoff: every Site Rep answer shows its source, and a question your pages don't cover becomes private follow-up instead of a guess. It can become a lead when the visitor leaves contact details.
- Public trust notes at /trust separate confirmed controls from what is not included today.
Where Chatbase may fit better
- If you want a wide menu of underlying models, multi-channel deployment, and high-volume credit tiers, Chatbase offers more of that range.
- Site Rep deliberately keeps one flat price and one focused job: honest, cited answers for your website with private follow-up.
Pricing note
Prices and credit allowances change. Site Rep shows its live checkout total in the buyer's local currency; competitor figures above were checked in June 2026. Confirm current numbers on each vendor's pricing page before deciding.
Try Site Rep free
Start free with 50 source-backed answers and no card at /#public-pricing.
Compare Site Rep with
- CustomGPT: /vs/customgpt
- Chatbase: /vs/chatbase
- Intercom Fin: /vs/intercom-fin
- Tidio Lyro: /vs/tidio-lyro