Site Rep vs Chatbase
Site Rep and Chatbase both train a chatbot on your content and embed it on your site. The biggest practical difference is how you pay and what happens when you run out.
Where they are similar
- Both train on your website content and documents and embed as a widget.
- Both capture visitor details for follow-up.
How Site Rep is different
- Local checkout pricing with no credit math: Site Rep shows the exact buyer-local total before payment and Starter includes 1,000 source-backed replies. Chatbase bills by message credits, and auto-recharge adds paid credits when your threshold is reached (as of October 2026 — see chatbase.co/pricing).
- A free start that stays put: Site Rep's 50 free answers have no time limit, and unanswered handoffs never count against them. Chatbase's pricing page now lists paid plans only, from Hobby at $40/month with 700 message credits and a 7-day trial, and no longer lists a free plan (as of October 2026 — see chatbase.co/pricing).
- Source-backed handoff: every Site Rep answer shows its source, and a question your pages don't cover becomes private follow-up instead of a guess. It can become a lead when the visitor leaves contact details.
- Public trust notes on the trust page separate confirmed controls from what is not included today.
Where Chatbase may fit better
- If you want a wide menu of underlying models, multi-channel deployment, and high-volume credit tiers, Chatbase offers more of that range.
- Site Rep deliberately keeps one flat price and one focused job: honest, cited answers for your website with private follow-up.
Pricing note
Prices and credit allowances change. Site Rep shows its live checkout total in the buyer's local currency; competitor figures above were checked in October 2026. Confirm current numbers on each vendor's pricing page before deciding.
Try Site Rep free
Start free with 50 source-backed answers and no card.